Customer Experience Specialist - Flexible Schedule & Growth

Andrew Robinson - State Farm Agent; Shreveport (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Andrew Robinson - State Farm Agent is seeking a motivated Customer Relations Representative in Shreveport, LA. In this role, you will handle customer inquiries, resolve issues, and ensure a high level of client satisfaction.

The ideal candidate should have strong communication skills, experience in customer service, and the ability to thrive in high-pressure situations. The position offers a supportive work environment with opportunities for internal growth and development.

Qualifications

• Strong communication and problem-solving skills are essential.
• Prior experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure satisfaction.

Skills

Strong communication

Problem-solving

Customer service experience

Calm under pressure

Job description

Andrew Robinson - State Farm Agent is seeking a motivated Customer Relations Representative in Shreveport, LA. In this role, you will handle customer inquiries, resolve issues, and ensure a high level of client satisfaction.

The ideal candidate should have strong communication skills, experience in customer service, and the ability to thrive in high-pressure situations. The position offers a supportive work environment with opportunities for internal growth and development.