Insurance Customer Experience Specialist | Growth & Flex

Andrew Robinson - State Farm Agent; Shreveport (LA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Andrew Robinson - State Farm Agent is seeking a Customer Service Representative to create exceptional client experiences. This role involves resolving inquiries, coordinating with team members, and addressing community needs.

The ideal candidate should have strong communication skills, attention to detail, and a desire to help others. This position offers opportunities for internal advancement and supports customer queries, policy changes, and insurance claims processing.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented individuals who can multitask are preferred.
• Previous customer service experience is beneficial.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Andrew Robinson - State Farm Agent is seeking a Customer Service Representative to create exceptional client experiences. This role involves resolving inquiries, coordinating with team members, and addressing community needs.

The ideal candidate should have strong communication skills, attention to detail, and a desire to help others. This position offers opportunities for internal advancement and supports customer queries, policy changes, and insurance claims processing.