Customer Experience Specialist — Flexible Schedule & Growth

Brian Limbaugh - State Farm Agent; Hillsboro (IL); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Performance bonus

Company parties

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Résumé du poste

Brian Limbaugh State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of the agency. You will handle inquiries, coordinate with team members, and help customers with their insurance needs.

Ideal candidates are customer-focused and empathetic, with strong communication skills and a drive for internal growth and sales-minded performance.

Qualifications

• Excellent communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Reliable and efficient.

Responsabilités

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist in sales of new and multiple line products.
• Assist with customer retention strategies.

Connaissances

Communication skills

Problem-solving

Customer service

Description du poste

Benefits:

• Bonus based on performance
• Company parties
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative with Brian Limbaugh State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist in sales of new and multiple line products.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Reliable and efficient.