Customer Service Rep09167 207 West Winters St

Domino's Franchise; Scott Air Force Base (IL); On-site; USD 16,531 - 22,041; Full time

Job summary

Domino's Franchise is seeking a friendly Customer Service Representative at Scott Afb to ensure excellent service and efficient order processing. You will assist customers, handle orders, and support food preparation in a fast-paced environment.

Requirements include strong communication, cash handling skills, and the ability to work flexible hours, including weekends and holidays. Previous customer service or food service experience is a plus.

Qualifications

• Excellent verbal and written communication required.
• Strong customer service orientation with a positive attitude.
• Basic computer skills and ability to learn new systems quickly.

Responsibilities

• Answer incoming phone calls and assist customers with inquiries.
• Take and process customer orders accurately and efficiently.
• Prepare food items according to company standards and recipes.

Skills

Excellent communication

Customer service orientation

Basic computer skills

Cash handling

Math skills

Physical stamina

Food safety knowledge

Multitasking

Team player

Weekend/holiday availability

Education

High school diploma or equivalent

Job description

Job Description

We are seeking a friendly and professional Customer Service Representative to join our team in Scott Afb, United States. As the face of our organization, you will play a crucial role in ensuring customer satisfaction through excellent service and efficient order processing.

Responsibilities

• Answer incoming phone calls and assist customers with their inquiries
• Take and process customer orders accurately and efficiently
• Prepare food items according to company standards and recipes
• Handle cash transactions and maintain accurate records
• Provide exceptional customer service, creating a positive experience for every customer
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Adapt to changing customer needs and company priorities
• Work flexible hours, including weekends and holidays as required

Qualifications

• Excellent communication skills, both verbal and written
• Strong customer service orientation with a friendly and positive attitude
• Basic computer skills and ability to learn new systems quickly
• Proficiency in cash handling and basic math
• Physical ability to lift up to 25 lbs and stand for extended periods
• Demonstrated ability to follow directions and adhere to food safety standards
• Flexibility to work in a fast-paced environment and adapt to changing priorities
• Strong multitasking and problem-solving skills
• Ability to work weekends and holidays
• Team player with a collaborative spirit
• Previous experience in customer service or food service is a plus
• High school diploma or equivalent preferred

All your information will be kept confidential according to EEO guidelines.