Customer Service Rep(09167) - 207 West Winters St

SmartRecruiters, Inc.; Illinois; On-site; USD 32,000 - 42,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a friendly Customer Service Representative to join our team at Scott Afb, United States. This full-time role focuses on delivering excellent customer service and accurate order processing in a fast-paced environment.

You will handle calls, process orders, assist with food preparation per recipes, manage cash transactions, and maintain a clean, organized workspace while supporting teammates during peak periods. Weekend/holiday hours may be required.

Qualifications

• Excellent communication and customer service skills are required.
• Ability to handle cash and maintain accurate records.
• Comfort with basic computer use and learning new systems.

Responsibilities

• Answer incoming phone calls and assist customers with inquiries.
• Take and process customer orders accurately and efficiently.
• Prepare food items according to company standards and recipes.
• Handle cash transactions and maintain accurate records.
• Provide exceptional customer service, creating a positive experience for every customer.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Adapt to changing customer needs and company priorities.
• Work flexible hours, including weekends and holidays as required.

Skills

Excellent communication

Customer service orientation

Cash handling

Basic computer skills

Math skills

Team player

Adaptability

Multitasking

Food service background

Education

High school diploma

Tools

POS systems

Job description

Customer Service Rep(09167) - 207 West Winters St

• Full-time
• Job Category Org: Store Customer Service Rep

We are seeking a friendly and professional Customer Service Representative to join our team in Scott Afb, United States. As the face of our organization, you will play a crucial role in ensuring customer satisfaction through excellent service and efficient order processing.

• Answer incoming phone calls and assist customers with their inquiries
• Take and process customer orders accurately and efficiently|l>
• Prepare food items according to company standards and recipes
• Handle cash transactions and maintain accurate records
• Provide exceptional customer service, creating a positive experience for every customer
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Adapt to changing customer needs and company priorities
• Work flexible hours, including weekends and holidays as required

• Excellent communication skills, both verbal and written
• Strong customer service orientation with a friendly and positive attitude
• Basic computer skills and ability to learn new systems quickly
• Proficiency in cash handling and basic math
• Physical ability to lift up to 25 lbs and stand for extended periods
• Demonstrated ability to follow directions and adhere to food safety standards
• Flexibility to work in a fast-paced environment and adapt to changing priorities
• Strong multitasking and problem-solving skills
• Ability to work weekends and holidays
• Team player with a collaborative spirit
• Previous experience in customer service or food service is a plus
• High school diploma or equivalent preferred

All your information will be kept confidential according to EEO guidelines.