Customer Experience Specialist - Flexible Hours & Benefits

Julia Chew; Oklahoma City (OK); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

Simple IRA

Salary plus commission/bonus

Health benefits

Paid time off

Flexible hours

Professional development

Career advancement

Licensing paid by agency

Job summary

State Farm agent team in Oklahoma City is seeking a Customer Relations Representative. This full-time role focuses on building customer relationships, guiding clients through insurance options, and driving business growth through outreach and appointments.

Ideal candidates have strong communication skills, a customer-centric mindset, and the ability to work well in a team. Benefits include Simple IRA, health coverage, paid time off, flexible hours, and licensing support.

Qualifications

• Excellent communication across channels (written and verbal).
• Strong customer-focused approach to guidance and options.
• Proactive problem solving and swift resolutions.

Responsibilities

• Build lasting customer relationships and follow up for satisfaction.
• Guide clients through insurance options using a needs-based approach.
• Generate leads, schedule appointments, and market tailored products.

Skills

Communication skills

People-centric mindset

Problem solving

Computer skills

Team collaboration

Job description

State Farm agent team in Oklahoma City is seeking a Customer Relations Representative. This full-time role focuses on building customer relationships, guiding clients through insurance options, and driving business growth through outreach and appointments.

Ideal candidates have strong communication skills, a customer-centric mindset, and the ability to work well in a team. Benefits include Simple IRA, health coverage, paid time off, flexible hours, and licensing support.