Insurance Customer Experience Specialist | Flexible Hours

Juliachew; Norman, Northern (OK, KY); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

Commission/Bonus

Health benefits

Paid time off

Flexible hours

Professional development

Career advancement

Licensing paid by agency

Job summary

State Farm agent team in Norman, OK is seeking a Customer Service Representative to deliver exceptional experiences, build lasting relationships with clients, and support the community. You will guide customers through insurance options with a needs-based approach and coordinate follow-ups to ensure satisfaction.

This full-time role offers hourly pay plus commission/bonus, benefits including health, Simple IRA, paid time off, flexible hours, and opportunities for professional development and

Qualifications

• Genuine interest in marketing products and services matching customer needs.
• Exceptional communication across written, verbal, and listening.
• People-centric mindset with attention to detail.
• Proactive problem-solving for swift customer inquiries.
• Able to learn and navigate computer functions efficiently.
• Collaborative and thrives in a team environment.

Responsibilities

• Forge enduring customer relationships and follow up for satisfaction.
• Guide clients through insurance options using a needs-based approach.
• Drive growth by generating leads, scheduling appointments, and marketing products.

Skills

Customer service

Communication skills

Problem solving

Team collaboration

Attention to detail

Learning computer systems

Job description

State Farm agent team in Norman, OK is seeking a Customer Service Representative to deliver exceptional experiences, build lasting relationships with clients, and support the community. You will guide customers through insurance options with a needs-based approach and coordinate follow-ups to ensure satisfaction.

This full-time role offers hourly pay plus commission/bonus, benefits including health, Simple IRA, paid time off, flexible hours, and opportunities for professional development and