Customer Experience Specialist – Fast-Paced & High-Impact

Freytag's Florist; Austin, Northern (TX, KY); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Life insurance

Paid vacation after 1 year

Employee discounts

Six paid holidays

On-Demand Pay

Job summary

Freytag’s Florist in Austin, TX is seeking a detail‑oriented Customer Experience Specialist to join our family‑owned team. You will be the face of our service, ensuring accurate order details, timely processing, and flawless deliveries while delivering friendly, professional support.

This full‑time role centers on customer service and sales excellence, offering benefits such as health, dental, and vision insurance, a 401k, and paid vacation after one year.

Qualifications

• High standard for exceptional customer service.
• Positive approach to work and interaction with others.
• Proficient at typing and spelling.
• Comfortable working on a computer.

Responsibilities

• Be the face of Freytag’s Florist, promoting friendliness and efficiency.
• Obtain, analyze, and verify order information to ensure accurate deliveries.
• Process transactions and contribute to a seamless customer journey.
• Collaborate with colleagues to build lasting customer relationships.

Skills

Customer service

Typing

Spelling

Computer literacy

Positive attitude

Job description

Freytag’s Florist in Austin, TX is seeking a detail‑oriented Customer Experience Specialist to join our family‑owned team. You will be the face of our service, ensuring accurate order details, timely processing, and flawless deliveries while delivering friendly, professional support.

This full‑time role centers on customer service and sales excellence, offering benefits such as health, dental, and vision insurance, a 401k, and paid vacation after one year.