Customer Service & POS Specialist – Fast-Paced Store

SmartRecruiters, Inc.; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

SmartRecruiters, Inc. is recruiting a Customer Service Rep for an Austin, TX location. This full-time role focuses on delivering friendly service, handling payments, promoting products, and ensuring accurate orders for carryout and delivery.

The position emphasizes grooming standards, teamwork, and efficient use of a computer-based order entry system to support a fast-paced store environment.

Qualifications

• Experience in customer service or retail is preferred.
• Ability to handle cash and card payments accurately.
• Clear communication, both spoken and written, with customers and team members.

Responsibilities

• Uphold grooming and appearance standards.
• Collect cash and credit card payments.
• Promote pizza products and specials.
• Receive cross-training for product prep, opening/closing procedures, and order-fulfillment.
• Ensure product quality and accuracy against standards.
• Answer store phones and assist carryout customers with urgency.
• Provide excellent customer service in person and over the phone.
• Use computer-based order entry system effectively.
• Contribute to a teamwork-focused store environment.

Skills

Customer service

Cash handling

Phone & in-person service

Sales

Job description

SmartRecruiters, Inc. is recruiting a Customer Service Rep for an Austin, TX location. This full-time role focuses on delivering friendly service, handling payments, promoting products, and ensuring accurate orders for carryout and delivery.

The position emphasizes grooming standards, teamwork, and efficient use of a computer-based order entry system to support a fast-paced store environment.