Customer Experience Specialist - Collision Repair

Gerber Collision & Glass; Greenville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits including medical

401(K)

Paid time off

Great earning potential

Stable employment with a growing company

Job summary

A leading collision repair company in Greenville is seeking a Customer Service Representative to enhance customer satisfaction and assist in administrative tasks. Ideal candidates will have 1-3+ years in customer service and possess a positive attitude and teamwork skills. This position offers numerous benefits including medical, 401(K), and paid time off. Join a company that values integrity and encourages career advancement in a supportive environment.

Qualifications

• 1-3+ years of customer service and administrative experience.
• Ability to keep up and succeed in a fast-paced working environment.
• Positive attitude and ability to work as part of a team.

Responsibilities

• WOW every customer through all phases of the process.
• Communicate and coordinate repair appointments, rental cars, deductibles payment, etc.
• Facilitate the administrative aspect of the repair process.

Skills

Customer service experience

Administrative skills

Teamwork

Job description

A leading collision repair company in Greenville is seeking a Customer Service Representative to enhance customer satisfaction and assist in administrative tasks. Ideal candidates will have 1-3+ years in customer service and possess a positive attitude and teamwork skills. This position offers numerous benefits including medical, 401(K), and paid time off. Join a company that values integrity and encourages career advancement in a supportive environment.