Customer Experience Specialist - Claims & Dispatch

Sun Auto Tire & Service; Tucson (AZ); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance

401(k) Retirement Savings Plan

Discounted Services

Opportunity for Advancement

Job summary

Max Auto Glass is the auto glass division of Sun Auto Tire & Car Care Center family. Tucson expansion brings a fast-paced office role focusing on customer service, insurance claim processing, and administrative support in a full-service auto glass environment.

We offer competitive pay and comprehensive benefits, with opportunities for advancement as you handle quotes, invoicing, scheduling, parts sourcing, and office duties in a team setting.

Qualifications

• Must have experience in customer service and data entry.
• Strong communication and documentation skills required.
• Proficient with 10-key and typing; able to multitask effectively.

Responsibilities

• General customer service in a busy auto glass office.
• Process insurance claims for clients and provide cash quotes.
• Invoicing, inventory, auditing, and order coordination for parts.
• Schedule clients and dispatch jobs to the installation team.
• Manage payments on open invoices and assist with office tasks.

Skills

Customer service

Data entry

Multi-tasking

Communication

Typing/10-key

Job description

Max Auto Glass is the auto glass division of Sun Auto Tire & Car Care Center family. Tucson expansion brings a fast-paced office role focusing on customer service, insurance claim processing, and administrative support in a full-service auto glass environment.

We offer competitive pay and comprehensive benefits, with opportunities for advancement as you handle quotes, invoicing, scheduling, parts sourcing, and office duties in a team setting.