Auto Glass Support Specialist: Claims, Dispatch & Invoicing

Sun Auto Service; Tucson, Northern (AZ, KY); Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance

401(k) Retirement Savings Plan

Discounted Services

Advancement opportunities

Job summary

Sun Auto Tire & Service in Tucson is seeking a motivated Customer Service Representative for Max Auto Glass, the auto glass division of the Sun Auto Tire and Car Care Center family. You will handle daily customer interactions, quotes, insurance processing, invoicing, scheduling, and office duties in a fast-paced environment.

Strong data-entry, typing, and multi-tasking skills are essential. No prior auto glass experience required; we provide training.

Qualifications

• Must have experience in customer service with data entry.
• Excellent communication and documentation skills.
• Strong multi-tasking ability and computer proficiency with typing and 10-key.
• No prior auto glass experience required; training provided.

Responsibilities

• General customer service
• Processing insurance claims for clients
• Providing cash quotes for potential clients
• Invoicing, inventory, and auditing
• Sourcing and ordering auto glass parts
• Scheduling clients
• Dispatching jobs to install team
• Managing payments on open invoices
• Assists in administrative functions at the office

Skills

Customer service

Data entry

Communication

Documentation

Typing

10-key

Tools

Office software

Job description

Sun Auto Tire & Service in Tucson is seeking a motivated Customer Service Representative for Max Auto Glass, the auto glass division of the Sun Auto Tire and Car Care Center family. You will handle daily customer interactions, quotes, insurance processing, invoicing, scheduling, and office duties in a fast-paced environment.

Strong data-entry, typing, and multi-tasking skills are essential. No prior auto glass experience required; we provide training.