Customer Claims & Service Advisor - Weekly Pay & Growth

Gilder Search Group; Tampa (FL); On-site; USD 68,000 - 114,000; Full time

Benefits offered by this job

Weekly pay

Promotion from within

Ongoing training and development

Job summary

Service Pros Auto Glass in Tampa seeks a Customer Claims Representative to engage customers in the service drive, identify windshield replacement needs, and coordinate quick, professional service at partnered dealerships. You will educate customers on options, build strong relationships with service staff, and maintain records while helping meet sales goals.

Strong communication and people skills are essential; a self-motivated, team-oriented attitude with a valid driver’s license is required.

Qualifications

• Experience in customer service or sales is a plus, but not required.
• Strong communication and people skills.
• A self-motivated, proactive approach — you enjoy taking the lead.
• Team-oriented mindset with a friendly, professional appearance.
• Valid driver’s license and reliable transportation.

Responsibilities

• Engage customers in the service drive and identify windshield replacement needs.
• Educate and guide customers through their options and next steps.
• Build strong relationships with service advisors, managers, and technicians.
• Encourage dealership referrals and hit daily/weekly sales goals.
• Schedule and coordinate on-site glass services.
• Keep accurate records of leads, interactions, and completed jobs.
• Represent the company with a professional, positive attitude.

Skills

Customer service

Sales

Communication

Self-motivated

Team player

Driver's license

Job description

Service Pros Auto Glass in Tampa seeks a Customer Claims Representative to engage customers in the service drive, identify windshield replacement needs, and coordinate quick, professional service at partnered dealerships. You will educate customers on options, build strong relationships with service staff, and maintain records while helping meet sales goals.

Strong communication and people skills are essential; a self-motivated, team-oriented attitude with a valid driver’s license is required.