Customer Experience Specialist: Baby Apparel

Carter's Retail Inc.; Conway (AR); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

30% employee discount

GED/tuition-free programs

English language learning program

Training and development programs

Job summary

Carter’s Retail Inc. is seeking a Sales Associate to be the first face of the brand for growing families in Conway, AR. You’ll welcome customers, introduce baby essentials, and support families through the shopping journey in a welcoming, inclusive environment.

Join a culture that values caring, teamwork, flexibility, and growth, with opportunities to learn and develop within the Carter’s family. This role requires energy, empathy, and a passion for helping customers.

Qualifications

• Customer service and engagement skills required.
• Effective and professional communication skills.
• Ability to manage multiple tasks in a busy retail environment.

Responsibilities

• Welcome customers with a warm greeting and assist with product styles, features and benefits.
• Resolve customer issues proactively and balance multiple customers in a busy store.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Explain current promotions and the brand loyalty program to customers.
• Minimize store loss by maintaining a safe, clean store and providing excellent service.

Skills

Customer service

Communication

Multitasking

Job description

Carter’s Retail Inc. is seeking a Sales Associate to be the first face of the brand for growing families in Conway, AR. You’ll welcome customers, introduce baby essentials, and support families through the shopping journey in a welcoming, inclusive environment.

Join a culture that values caring, teamwork, flexibility, and growth, with opportunities to learn and develop within the Carter’s family. This role requires energy, empathy, and a passion for helping customers.