Customer Experience Specialist

Ross Stores, Inc.; York (York County); On-site; USD 26,000 - 34,000; Full time

Job summary

Ross Inc. in York, PA is seeking a friendly Retail Associate to greet customers, assist with merchandise, and support store operations to ensure a positive shopping experience. You will follow company standards, maintain merchandise presentation, and handle transactions with accuracy.

In this role you will help keep the floor safe and well-stocked, work closely with teammates, and uphold the Ross Inc. brand through respectful customer interactions and reliable performance during all shifts.

Qualifications

• Effective communication with Customers, Associates and Store Leadership.
• Ability to perform basic mathematical calculations.

Responsibilities

• Greet customers with eye contact and a friendly demeanor while assisting with merchandise.
• Assist Customers in any way necessary – is register-trained and answers questions politely.
• Maintain a clean, organized store and replenish merchandise per guidelines.
• Follow MOS policies and cash handling procedures with accuracy.
• Support loss prevention awareness and safeguard confidential information.
• Represent and support the Ross Inc. brand at all times.

Skills

Customer communication

Basic math skills

Job description

Ross Inc. in York, PA is seeking a friendly Retail Associate to greet customers, assist with merchandise, and support store operations to ensure a positive shopping experience. You will follow company standards, maintain merchandise presentation, and handle transactions with accuracy.

In this role you will help keep the floor safe and well-stocked, work closely with teammates, and uphold the Ross Inc. brand through respectful customer interactions and reliable performance during all shifts.