Customer Experience Specialist

Element Heating & Cooling; Twin Falls (ID); Presencial; USD 32 000 - 45 000; Tempo integral

Resumo da oferta

Element Heating & Cooling is seeking a Customer Service Representative in Twin Falls, Idaho. You will deliver high-quality service to customers, resolve grievances, and support sales and service teams with proactive problem solving.

The role emphasizes strong communication, active listening, and proficient use of Microsoft Office. A fast-paced environment requires prioritization, teamwork, and a customer-first mindset.

Qualificações

• Requires a high school diploma or equivalent.
• Previous customer service experience preferred.
• Experience with Microsoft Office Suite required.

Responsabilidades

• Deliver high-quality customer service to clients.
• Resolve customer grievances and provide solutions.
• Prioritize tasks effectively in a fast-paced environment.
• Maintain accurate records and follow up on requests.

Conhecimentos

Communication

Active listening

Written communication

Verbal communication

Customer service

Grievance resolution

Prioritization

Fast-paced environment

Formação académica

High school diploma

Customer service experience

MS Office Suite

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Element Heating & Cooling is seeking a Customer Service Representative in Twin Falls, Idaho. You will deliver high-quality service to customers, resolve grievances, and support sales and service teams with proactive problem solving.

The role emphasizes strong communication, active listening, and proficient use of Microsoft Office. A fast-paced environment requires prioritization, teamwork, and a customer-first mindset.