Customer Experience Specialist

New Bern Auto Group; New Bern (NC); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Uncapped earning potential

Health, dental, vision packages

Employee discounts

Job summary

Chevrolet Lincoln Volvo of New Bern in New Bern, NC is seeking a Sales & Tech Consultant to redefine how customers buy cars in a digital-first market.

You will leverage inventory data, CRM tools, social content, and AI-assisted lead management to match buyers with the right rides, build your personal brand, and guide customers through the purchase journey.

Join a fast-paced, coaching-driven team that rewards initiative, tech-literacy, and career growth into leadership roles.

Qualifications

• Self-motivated, goal-oriented attitude.
• Comfort navigating multiple platforms, apps, and data visualizations.
• Clear and effective communication across channels (text, DM, video, in person).
• Desire for career growth into management and leadership.

Responsibilities

• Digital matchmaking: pair clients with the right vehicle using inventory data.
• Content creation: showcase arrivals on social channels and build your personal brand.
• Relationship management: nurture pipelines via BDC and digital portals.
• Consultative selling: educate and guide buyers through a major purchase.

Skills

Hustle

Tech literacy

Communication

Growth mindset

Job description

Join the Team: Sales & Tech Consultant

Chevrolet Lincoln Volvo of New Bern | New Bern, NC

Still think "car sales" is just suits and cold calls? Think again. We're rewriting the script on how people buy cars, and we need a Sales & Tech Consultant who is ready to dominate a digital-first market.

Why You'll Love It Here

We know the old-school dealership grind isn't for everyone. That's why we've modernized the experience:

• Tech-Driven Workflow: You won't be buried in paperwork. We use the latest CRM tools, digital marketing platforms, and AI-driven lead management to help you close deals faster.
• No Experience? No Problem: We don't just hire "car people." We hire communicators, creators, and problem-solvers. Our training program is designed to turn your hustle into high-level expertise.
• The Vibe: A fast-paced, high-energy environment where your input actually matters. We're a leadership-heavy group that focuses on coaching, not micromanaging.

What You'll Be Doing

• Digital Matchmaking: Use our inventory data to find the perfect ride for your clients before they even step onto the lot.
• Content Creation: Utilize your social media savvy to showcase our latest arrivals (like the new 2025 Silverado RST) and build your personal brand.
• Relationship Management: Manage your pipeline through our BDC and digital portals to keep your customers engaged and excited.
• Consultative Selling: Forget the "hard sell." You're an educator and a guide helping people make one of the biggest purchases of their lives.

What You Bring to the Table

• The Hustle: You're self-motivated and love the feeling of hitting a goal.
• Tech Literacy: You're comfortable navigating multiple platforms, apps, and data visualizations.
• Communication: You can talk to anyone - whether it's via text, DM, video chat, or in person.
• Growth Mindset: You want a career, not just a paycheck. You're looking for a path into management and leadership.

The Perks

• Uncapped Earning Potential: Your paycheck is a reflection of your effort.
• Benefits: Health, dental, and vision packages that keep you covered.
• Employee Discounts: Drive the brands you represent.