Customer Care Associate — Paid Training & Growth

HireHive; Houston (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on customer service experience

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Star Club Corp seeks a friendly and dependable Customer Service Representative to assist customers, answer questions, and provide a positive experience during every interaction. This entry-level role is ideal for someone who enjoys helping people and building strong relationships.

You will welcome customers, identify needs, share product information, and contribute to customer satisfaction through effective follow-up and teamwork, with paid training and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, customer-focused attitude.
• Strong listening and problem-solving abilities.
• Positive attitude and willingness to learn.
• Good organizational and multitasking skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous customer service, sales, retail, hospitality, or office experience is a plus but not required.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Identify customer needs and recommend appropriate solutions.
• Address routine customer questions and concerns.
• Communicate product and service information clearly and accurately.
• Assist with customer follow-ups and relationship-building activities.
• Support customer satisfaction and engagement initiatives.
• Maintain accurate records of customer interactions and follow-ups.
• Communicate customer feedback and questions to appropriate team members.
• Assist with promotional and customer outreach activities.
• Help create a welcoming and positive customer experience.
• Collaborate with team members to achieve customer service objectives.
• Participate in ongoing training and professional development.

Skills

Strong communication

Interpersonal skills

Customer-focused attitude

Listening and problem solving

Learning orientation

Organizational and multitasking

Comfort with public interaction

Reliability and adaptability

Previous customer service experience (

Education

High school diploma or equivalent

Job description

Star Club Corp seeks a friendly and dependable Customer Service Representative to assist customers, answer questions, and provide a positive experience during every interaction. This entry-level role is ideal for someone who enjoys helping people and building strong relationships.

You will welcome customers, identify needs, share product information, and contribute to customer satisfaction through effective follow-up and teamwork, with paid training and growth opportunities.