Customer Experience Specialist

Dollar Tree; East Walpole (MA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate in Walpole, MA to deliver a positive shopping experience. You will assist customers, handle transactions at the register, stock shelves, and ensure a clean, safe store environment.

The role requires strong communication and organizational skills, the ability to lift up to 50 lbs, and a friendly, professional demeanor. Part-time schedule with opportunities for growth.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment preferred.
• Must follow instructions and interpret operational documents.
• Able to lift 30–50 lbs and handle frequent walking, standing, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Maintain a clean, safe, and respectful store environment.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication skills

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Tools

Cash register operation

Job description

Dollar Tree is seeking a Customer Service Associate in Walpole, MA to deliver a positive shopping experience. You will assist customers, handle transactions at the register, stock shelves, and ensure a clean, safe store environment.

The role requires strong communication and organizational skills, the ability to lift up to 50 lbs, and a friendly, professional demeanor. Part-time schedule with opportunities for growth.