Customer Experience Specialist

Weis Markets; Bethlehem (Northampton County); On-site; USD 32,000 - 36,000; Full time

Job summary

Weis Markets is hiring a Customer Experience Associate in Bethlehem to warmly greet customers, answer questions, and help resolve concerns. You will operate front-end scanners, handle transactions, and bag merchandise while ensuring accuracy and compliance with tobacco and alcohol sale rules.

The role emphasizes sanitation, teamwork, and safety in a fast-paced retail environment. Applicants typically need a high school diploma or GED; no prior experience is required.

Qualifications

• Education and/or experience completed or working towards a High School Diploma or GED. No prior experience required.

Responsibilities

• Greets customers and answers questions; resolves concerns in a polite, professional manner.
• Operates front-end scanning equipment and cash register; bags merchandise.
• Ensures accurate transactions and proper cash handling; follows tobacco/alcohol sale guidelines.
• Stays informed on weekly ads and promotions to answer questions.
• Maintains sanitation and cleanliness in the department per schedules and health standards.
• Cooperates with coworkers and supervisors to keep department and store running smoothly.
• Uses PPE properly and adheres to safety procedures.
• May assist in other departments as needed.

Education

High School Diploma or GED

Job description

Weis Markets is hiring a Customer Experience Associate in Bethlehem to warmly greet customers, answer questions, and help resolve concerns. You will operate front-end scanners, handle transactions, and bag merchandise while ensuring accuracy and compliance with tobacco and alcohol sale rules.

The role emphasizes sanitation, teamwork, and safety in a fast-paced retail environment. Applicants typically need a high school diploma or GED; no prior experience is required.