Guest Experience Specialist

Weis Markets, Inc.; Williamsport (Lycoming County); On-site; USD 17,000 - 21,000; Full time

Job summary

Weis Markets, Inc. is hiring a Customer Experience Associate in Williamsport, PA. The role involves greeting customers, helping with questions, and resolving concerns in a friendly, professional manner.

You will operate the front-end register, bag merchandise, and ensure accurate transactions while complying with tobacco and alcohol sale laws. The position supports department operations and may assist in other areas as needed.

Qualifications

• High School Diploma or GED required or in progress.
• No prior experience required.
• Equal opportunity employer statement included.

Responsibilities

• Greet customers and answer questions to resolve concerns in a polite, professional manner.
• Operate front-end scanning equipment and cash register; bag merchandise and assist customers.
• Ensure accurate transactions and proper cash handling; follow policies for tobacco and alcohol sales.
• Maintain knowledge of weekly ads and promotions to answer questions.
• Keep department clean and sanitary; follow health and OSHA guidelines.
• Collaborate with coworkers to ensure smooth department and store operations.
• Use PPE and adhere to safety guidelines.
• Assist in other departments as needed.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High School Diploma or GED

Tools

POS system

Job description

Weis Markets, Inc. is hiring a Customer Experience Associate in Williamsport, PA. The role involves greeting customers, helping with questions, and resolving concerns in a friendly, professional manner.

You will operate the front-end register, bag merchandise, and ensure accurate transactions while complying with tobacco and alcohol sale laws. The position supports department operations and may assist in other areas as needed.