Customer Experience & Service Concierge

Caliber Collision; Santa Fe (NM); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision benefits from

Weekly pay & overtime

Paid vacation & holidays

Career growth opportunities

Hands-on production shop experience

Job summary

Caliber Collision in Santa Fe is hiring a Customer Service Consultant to greet customers in person or by phone, determine needs, and guide them through the repair process in a fast-paced production shop.

You will support collision estimators, handle drop-offs, map and photograph vehicles, arrange transportation, prepare paperwork, and ensure clear communication with customers and partners. Benefits from day one and opportunities for growth are provided.

Qualifications

• 2+ years of customer facing experience; sales experience a plus.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.

Skills

Customer service

Communication

Prioritization & adaptability

Physical ability

World Class customer service

Job description

Caliber Collision in Santa Fe is hiring a Customer Service Consultant to greet customers in person or by phone, determine needs, and guide them through the repair process in a fast-paced production shop.

You will support collision estimators, handle drop-offs, map and photograph vehicles, arrange transportation, prepare paperwork, and ensure clear communication with customers and partners. Benefits from day one and opportunities for growth are provided.