Customer-First Sales Specialist

Paper Source, Inc.; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off

Maternity Leave

Parental Leave

Company Paid Holidays

Transit

401(k) with Company Match

Health Benefits

Job summary

Paper Source, Inc. is seeking a Sales Associate to deliver exceptional customer service and engage customers with knowledgeable, friendly assistance. You’ll help guests select gifts, wrap items, and contribute to appealing displays to drive sales.

The role emphasizes energetic teamwork, adaptability to a dynamic retail setting, and commitment to a positive shopping experience for every guest.

Qualifications

• Demonstrate passion to genuinely help people and a desire to learn about our products.
• Demonstrate ability to communicate and express oneself clearly and respectfully.
• Positive and can-do attitude.
• Enjoy working with people.
• Energized by working in an ever-changing environment.
• Listen to people and enjoy solving problems.
• Can clearly and respectfully communicate and express oneself.

Responsibilities

• Create a welcoming environment by engaging with customers through friendly and genuine service to meet their needs.
• Ask open-ended questions and use your product knowledge to make thoughtful recommendations as you actively sell.
• Ensure a vibrant store by supporting store visual merchandising & replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation.
• Leverage key campaigns and services, such as new item launches, promotions, membership, ship-to-home, etc.
• Leverage training and communication tools to educate yourself continuously on our products and services, supporting the store with this knowledge to give customers a great experience when they visit and shop.
• Protect company assets by adhering to all inventory and loss prevention standards, properly completing inventories and initiatives.
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing)

Skills

Customer service

Communication

Product knowledge

Team player

Visual merchandising

Tools

Cognition

Paper reSource

InsidePS

Job description

Paper Source, Inc. is seeking a Sales Associate to deliver exceptional customer service and engage customers with knowledgeable, friendly assistance. You’ll help guests select gifts, wrap items, and contribute to appealing displays to drive sales.

The role emphasizes energetic teamwork, adaptability to a dynamic retail setting, and commitment to a positive shopping experience for every guest.