Customer Experience Sales Pro

The Brand House Collective; San Marcos (TX); On-site; USD 25,000 - 38,000; Full time

Job summary

Kirkland’s Home is seeking a Sales Associate to deliver an exceptional shopping experience while supporting operations and merchandising under management guidance. You’ll switch between selling, cashiering, stocking, and ensuring floor sets look inviting to customers.

The role emphasizes customer engagement, loyalty program education, and meeting sales goals while maintaining a positive, collaborative team environment.

Qualifications

• Energetic, people and results oriented.
• Ability to work weekends, holidays and evenings.
• Flexible schedule to meet store needs.
• Able to read and interpret directives/manuals.
• Able to stand for long periods and move merchandise.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience.
• Actively engages with customers with strong selling behaviors.
• Greets customers with enthusiasm and maintains a positive attitude.
• Educates customers on loyalty programs, promotions and merchandise.
• Supports branding by treating customers and coworkers with respect and professionalism.
• Achieves or exceeds goals related to company initiatives and programs.
• Assists with receiving merchandise and stocking in a safe, timely manner.
• Maintains organized sales floor and stockroom and accurate inventory.

Skills

Customer service

Sales experience

Communication skills

Teamwork

Weekend availability

Upselling

Stockroom organization

Tools

POS system

Job description

Kirkland’s Home is seeking a Sales Associate to deliver an exceptional shopping experience while supporting operations and merchandising under management guidance. You’ll switch between selling, cashiering, stocking, and ensuring floor sets look inviting to customers.

The role emphasizes customer engagement, loyalty program education, and meeting sales goals while maintaining a positive, collaborative team environment.