Customer Experience Sales Pro

KIRKLAND; Knightdale (NC); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Kirkland’s Home is seeking a Sales Associate to provide an exceptional shopping experience to every customer, supporting operations and merchandising under the guidance of the management team. You will drive sales by selling, cashiering, replenishing, setting floorsets, and keeping the store clean, while greeting customers warmly and promoting loyalty programs and current promotions.

This role requires energy, teamwork, flexible scheduling including weekends and holidays, and the ability to

Qualifications

• Energetic, people oriented with a drive to succeed.
• Effective written and verbal communication skills.
• Ability to work weekends, holidays and evenings.
• Ability to read and interpret directives and manuals.
• Flexible schedule to meet store needs.
• Ability to work independently and as part of a team.
• Must be able to ascend/descend a ladder to access stock.
• Able to stand and move around the store for extended periods.
• Able to communicate with customers in person, electronically, and by phone.
• Able to move merchandise and stock 50 pounds or more.

Responsibilities

• Supports and values customer service in in-store and online shopping experiences.
• Engages with customers, modeling selling behaviors.
• Greet customers with enthusiasm and maintain a positive attitude.
• Educate customers on loyalty programs, promotions, and merchandise.
• Maintain store presentation, pricing, and inventory accuracy.
• Assist in receiving merchandise safely and efficiently.
• Maintain organized salesfloor and stockroom.
• Represent Kirkland’s Home values at all times.
• May perform other duties as necessary.

Job description

Kirkland’s Home is seeking a Sales Associate to provide an exceptional shopping experience to every customer, supporting operations and merchandising under the guidance of the management team. You will drive sales by selling, cashiering, replenishing, setting floorsets, and keeping the store clean, while greeting customers warmly and promoting loyalty programs and current promotions.

This role requires energy, teamwork, flexible scheduling including weekends and holidays, and the ability to