Customer Experience & Sales Associate

Dollar Tree, Inc.; Montana; On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team in a fast-paced retail environment.

You will assist customers, handle transactions, maintain store cleanliness, stock shelves, and help unload trucks with a focus on safety and customer satisfaction. The role requires strong communication, organization, and problem-solving skills, and involves standing for long periods and lifting up to 50 lbs.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, and trash.

Skills

Customer service

Communication

Problem solving

Organization

Teamwork

Physical stamina

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team in a fast-paced retail environment.

You will assist customers, handle transactions, maintain store cleanliness, stock shelves, and help unload trucks with a focus on safety and customer satisfaction. The role requires strong communication, organization, and problem-solving skills, and involves standing for long periods and lifting up to 50 lbs.