Customer Experience Associate

Dollar Tree, Inc.; Tennessee; Presencial; USD 17.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Descripción de la vacante

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, manage transactions at the register, stock shelves, and help maintain store cleanliness and safety.

This role requires strong communication and organizational skills, prior customer service experience, and the ability to lift 30–50 lbs. at times. We offer a friendly work environment with opportunities for growth and a commitment to

Formación

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsabilidades

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.

Conocimientos

Customer service

Cash handling

Communication

Organization

Problem-solving

Physical stamina

Educación

High school diploma

Descripción del empleo

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, manage transactions at the register, stock shelves, and help maintain store cleanliness and safety.

This role requires strong communication and organizational skills, prior customer service experience, and the ability to lift 30–50 lbs. at times. We offer a friendly work environment with opportunities for growth and a commitment to