Customer Experience & Sales Associate

The TJX Companies, Inc.; Carbondale (IL); On-site; USD 21,000 - 22,000; Part time

Job summary

The TJX Companies, Inc. in Carbondale, IL is seeking store associates to deliver exceptional customer experiences in a bustling retail environment. You’ll welcome customers, process purchases, and promote loyalty programs while maintaining store standards and safety practices.

The role emphasizes teamwork, adaptability, and accurate execution of store procedures. A flexible schedule and willingness to assist across departments are valued.

Qualifications

• Customer service experience preferred
• Able to work a flexible schedule
• Capable of lifting heavy objects with or without accommodation

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Lifting

Teamwork

Job description

The TJX Companies, Inc. in Carbondale, IL is seeking store associates to deliver exceptional customer experiences in a bustling retail environment. You’ll welcome customers, process purchases, and promote loyalty programs while maintaining store standards and safety practices.

The role emphasizes teamwork, adaptability, and accurate execution of store procedures. A flexible schedule and willingness to assist across departments are valued.