Retail Cleaning & Customer Experience Associate

The TJX Companies, Inc.; Batavia (IL); On-site; USD 21,000 - 22,000; Full time

Job summary

The TJX Companies, Inc. in Batavia, IL is hiring for a customer-focused associate to deliver an outstanding shopping experience. You will engage with customers, help maintain a clean, organized store, and support various store operations to meet business needs.

This role emphasizes customer service excellence, is eligible for associate discounts and benefits, and falls under a flexible schedule with opportunities to learn across store functions.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Job description

The TJX Companies, Inc. in Batavia, IL is hiring for a customer-focused associate to deliver an outstanding shopping experience. You will engage with customers, help maintain a clean, organized store, and support various store operations to meet business needs.

This role emphasizes customer service excellence, is eligible for associate discounts and benefits, and falls under a flexible schedule with opportunities to learn across store functions.