Seasonal Retail Associate – Customer Experience

The TJX Companies, Inc.; Mattoon (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

Job summary

The TJX Companies, Inc. is hiring a retail associate to deliver excellent customer service and support store operations in Mattoon, IL.

You will engage with customers, process purchases, and maintain a clean, organized Sales floor while promoting our loyalty programs and adhering to store policies. You should have strong communication skills, be adaptable to shifts, and be able to multi-task in a fast-paced setting.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Model outstanding customer service for internal and external customers.
• Promote credit and loyalty programs.
• Accurately ring purchases/returns and handle money per procedures.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Support store recovery and keep the store clean and organized.
• Achieve safety, labor, and shrink-reduction goals.
• Perform other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting capability

Team player

Job description

The TJX Companies, Inc. is hiring a retail associate to deliver excellent customer service and support store operations in Mattoon, IL.

You will engage with customers, process purchases, and maintain a clean, organized Sales floor while promoting our loyalty programs and adhering to store policies. You should have strong communication skills, be adaptable to shifts, and be able to multi-task in a fast-paced setting.