Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Geneva (IL); In loco; USD 21.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

401(k) matching

Medical/dental/vision insurance

Health savings account (HSA)

Paid holidays/vacation/sick leave

Descrizione del lavoro

The TJX Companies, Inc. in Geneva, IL is hiring for store roles focused on delivering outstanding customer experiences and maintaining a clean, organized shopping environment.

You will engage with customers, promote rewards programs, and support store operations while adhering to company policies and loss prevention standards. Ideal candidates have strong communication skills, the ability to multitask, and a customer-first mindset.

Competenze

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Mansioni

• Deliver a highly satisfying customer experience by engaging with customers and embodying customer experience principles.
• Maintain a clean, organized store environment while adhering to operational standards.
• Cross-train to support multiple areas of the store as needed to assist the business.

Conoscenze

Customer service

Flexible schedule

Communication

Organization

Multitasking

Adaptability

Lifting

Teamwork

Retail experience

Descrizione del lavoro

The TJX Companies, Inc. in Geneva, IL is hiring for store roles focused on delivering outstanding customer experiences and maintaining a clean, organized shopping environment.

You will engage with customers, promote rewards programs, and support store operations while adhering to company policies and loss prevention standards. Ideal candidates have strong communication skills, the ability to multitask, and a customer-first mindset.