Jewelry Sales Associate — Customer Experience Pro

The TJX Companies, Inc.; Wheaton (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision options

Life insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Wheaton, IL is seeking a customer-focused retail associate to deliver outstanding service and maintain store standards. You will handle transactions, promote loyalty programs, and support merchandising, recovery, and safety initiatives.

Ideal candidates bring strong communication, organizational skills, and teamwork, with prior retail experience preferred. This on-site role offers a competitive hourly wage and opportunities to grow within a nationwide retailer.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking in a fast-paced retail environment.
• Able to adapt to changes and perform under direction.
• Ability to lift heavy objects with/without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model customer experience practices for customers and teammates.
• Ring customer purchases/returns accurately and count change.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Support store recovery and cleanliness throughout the day.
• Ensure compliance with labor laws and safety guidelines.
• Participate in shrink reduction and safety programs.
• Perform other duties as assigned.

Skills

Customer service

Flexibility

Communication

Organizational skills

Multitasking

Adaptability

Teamwork

Tools

Cash handling

Job description

The TJX Companies, Inc. in Wheaton, IL is seeking a customer-focused retail associate to deliver outstanding service and maintain store standards. You will handle transactions, promote loyalty programs, and support merchandising, recovery, and safety initiatives.

Ideal candidates bring strong communication, organizational skills, and teamwork, with prior retail experience preferred. This on-site role offers a competitive hourly wage and opportunities to grow within a nationwide retailer.