Flexible Retail Associate - Customer Experience Pro

The TJX Companies, Inc.; Canton (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health options

Job summary

The TJX Companies, Inc. is hiring at USA HomeGoods Store 0755 Canton OH for a customer-focused store associate.

You will engage with customers, process purchases, maintain merchandise presentation, and support store operations in a fast-paced environment. Responsibilities include ringing up sales, answering questions, adhering to safety and loss-prevention guidelines, and participating in courtesy programs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Models established customer experience practices with customers and peers.
• Accurately rings customer purchases/returns and counts change back per procedures.
• Promotes credit and loyalty programs to customers.
• Maintains and upholds merchandising standards and prepares merchandise for the floor.
• Keeps store clean, organized, and safe; participates in loss prevention and safety programs.
• Participates in store recovery and supports shrink reduction initiatives.
• Performs other duties as assigned by management.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Job description

The TJX Companies, Inc. is hiring at USA HomeGoods Store 0755 Canton OH for a customer-focused store associate.

You will engage with customers, process purchases, maintain merchandise presentation, and support store operations in a fast-paced environment. Responsibilities include ringing up sales, answering questions, adhering to safety and loss-prevention guidelines, and participating in courtesy programs.