Customer-Experience Retail Associate

The TJX Companies, Inc.; Lenox (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Job summary

The TJX Companies, Inc. Marshalls store in Lenox, MA is seeking a Customer Service Associate to deliver a highly satisfying shopping experience.

You will handle transactions, promote loyalty programs, and keep the sales floor clean and organized while supporting store operations. Ideal candidates have excellent customer service skills, can adapt to a flexible schedule, communicate well, and work effectively with teammates in a fast-paced environment.

Qualifications

• Excellent customer service skills.
• Ability to adapt to a flexible schedule.
• Strong communication and organizational abilities.
• Capable of multi-tasking in a busy retail environment.
• Works well with peers and supervisors.

Responsibilities

• Deliver a highly satisfied customer experience and engage with all customers.
• Accurately ring purchases/returns and count change following procedures.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and prepare merchandise for the floor.
• Support store recovery and ensure safety and cleanliness.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Teamwork

Job description

The TJX Companies, Inc. Marshalls store in Lenox, MA is seeking a Customer Service Associate to deliver a highly satisfying shopping experience.

You will handle transactions, promote loyalty programs, and keep the sales floor clean and organized while supporting store operations. Ideal candidates have excellent customer service skills, can adapt to a flexible schedule, communicate well, and work effectively with teammates in a fast-paced environment.