Customer Experience Retail Associate

Winners Merchants International, L.P.; Buckeye (AZ); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

TJX Companies in Buckeye, AZ, is seeking a customer-focused associate to deliver exceptional service at HomeGoods. You will engage with customers, maintain store standards, and participate in loss prevention and merchandising activities.

The role supports a flexible schedule and emphasizes teamwork and integrity. Starting pay is competitive, with benefits including associate discounts and a full benefits package; prior retail experience is preferred but not required.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Physical strength

Teamwork

Retail experience

Job description

TJX Companies in Buckeye, AZ, is seeking a customer-focused associate to deliver exceptional service at HomeGoods. You will engage with customers, maintain store standards, and participate in loss prevention and merchandising activities.

The role supports a flexible schedule and emphasizes teamwork and integrity. Starting pay is competitive, with benefits including associate discounts and a full benefits package; prior retail experience is preferred but not required.