Customer Experience Pro – Retail & Licensing

Bass Pro Outdoor World; Grand Prairie (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Grand Prairie, Texas, is seeking a Customer Relations Associate to greet customers, assist with purchases, and support a friendly shopping experience. The role includes securing firearms, handling returns, and promoting store programs and services.

The position is part-time, requires a high school diploma or equivalent, and offers benefits such as dental, vision, and a 401k. Training is provided to ensure a legendary customer experience.

Qualifications

• High school diploma or equivalent is required.
• Ability to calculate figures such as discounts and make change.
• Ability to communicate in a friendly and professional manner to customers and associates.
• Ability to establish and maintain effective working relationships with management, coworkers and customers.
• Ability to operate computerized POS register system.

Responsibilities

• Greet customers promptly and provide information/direction.
• Secure firearms brought into the store with trigger locks.
• Process merchandise returns and complete refund/exchange paperwork.
• Assist customers in buying decisions by identifying needs and recommending products.
• Promote programs such as CLUB Membership, VOC, and In-Store Pick-up.

Skills

Customer service

Communication

POS system

Teamwork

Education

High school diploma or equivalent

Job description

Bass Pro Shops in Grand Prairie, Texas, is seeking a Customer Relations Associate to greet customers, assist with purchases, and support a friendly shopping experience. The role includes securing firearms, handling returns, and promoting store programs and services.

The position is part-time, requires a high school diploma or equivalent, and offers benefits such as dental, vision, and a 401k. Training is provided to ensure a legendary customer experience.