Retail Customer Experience Specialist

Bass Pro, LLC; Bowling Green (KY); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Bowling Green, KY is hiring a Customer Relations Associate (full time) to greet customers, assist with purchases, process returns, and promote programs, including CLUB Membership and In-Store Pick-up.

You will secure firearms with trigger locks, check vendor visitors, maintain a neat, stocked workspace, and deliver a legendary customer experience by identifying needs and offering product recommendations.

Qualifications

• High school diploma or equivalent experience.
• Ability to communicate in a friendly and professional manner.
• Ability to establish and maintain effective working relationships with Management, coworkers and customers.
• Ability to operate computerized Point of Sale register system.

Responsibilities

• Greet customers as they enter the store.
• Handle merchandise returns; complete refund / exchange paperwork.
• Sell Hunting and Fishing Licenses.
• Identify customer needs and make product recommendations.
• Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
• Secure firearms with trigger locks.
• Maintain a clean, neat, and stocked work area.
• Follow company policies and procedures.

Skills

Customer service

Communication

POS system

Education

High school diploma or equivalent

Tools

Point of Sale system

Job description

Bass Pro Shops in Bowling Green, KY is hiring a Customer Relations Associate (full time) to greet customers, assist with purchases, process returns, and promote programs, including CLUB Membership and In-Store Pick-up.

You will secure firearms with trigger locks, check vendor visitors, maintain a neat, stocked workspace, and deliver a legendary customer experience by identifying needs and offering product recommendations.