Customer Experience Pro — Insurance Licensing & Growth

Valleysf; Palmer, Northern (AK, KY); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Bonus based on performance

Licensing training provided

Job summary

State Farm Agent Team in Palmer, AK is hiring a full-time Customer Service Representative to greet customers with warmth, handle billing, policy changes, claims, and everyday questions. You’ll thrive on a close-knit team, communicate with kindness and confidence, and identify opportunities to connect clients with the right expert.

Licensing is provided and compensation is $22.00–$26.00 per hour. Join a community-focused agency that values ownership, learning, and community involvement and offers

Qualifications

• Welcomes customers with warmth and professionalism.
• Guides clients through billing, policy changes, claims and questions.
• Seeks opportunities to connect customers with the right team member.
• Takes ownership and collaborates with a close-knit team.
• Approaches work with kindness and confidence.

Responsibilities

• Welcome customers with warmth, professionalism, and empathy.
• Guide clients through billing, policy changes, claims, and everyday questions.
• Create an experience customers remember and recommend.
• Identify opportunities to better protect customers by connecting them with the right team member.

Skills

Customer service

Communication

Empathy

Attention to detail

Teamwork

Ownership

Job description

State Farm Agent Team in Palmer, AK is hiring a full-time Customer Service Representative to greet customers with warmth, handle billing, policy changes, claims, and everyday questions. You’ll thrive on a close-knit team, communicate with kindness and confidence, and identify opportunities to connect clients with the right expert.

Licensing is provided and compensation is $22.00–$26.00 per hour. Join a community-focused agency that values ownership, learning, and community involvement and offers