Customer Service Representative - State Farm Agent Team Member

Valleysf; Palmer, Northern (AK, KY); Híbrido; USD 30.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

401(k) matching

Bonus based on performance

Licensing training provided

Descripción de la vacante

State Farm Agent Team in Palmer, AK is hiring a full-time Customer Service Representative to greet customers with warmth, handle billing, policy changes, claims, and everyday questions. You’ll thrive on a close-knit team, communicate with kindness and confidence, and identify opportunities to connect clients with the right expert.

Licensing is provided and compensation is $22.00–$26.00 per hour. Join a community-focused agency that values ownership, learning, and community involvement and offers

Formación

• Welcomes customers with warmth and professionalism.
• Guides clients through billing, policy changes, claims and questions.
• Seeks opportunities to connect customers with the right team member.
• Takes ownership and collaborates with a close-knit team.
• Approaches work with kindness and confidence.

Responsabilidades

• Welcome customers with warmth, professionalism, and empathy.
• Guide clients through billing, policy changes, claims, and everyday questions.
• Create an experience customers remember and recommend.
• Identify opportunities to better protect customers by connecting them with the right team member.

Conocimientos

Customer service

Communication

Empathy

Attention to detail

Teamwork

Ownership

Descripción del empleo

Customer Service Representative - State Farm Agent Team Member

Full Time in Palmer, AK

Replies within 24 hours

• Paid time off
• 401(k) matching
• Bonus based on performance

Who We Are

For more than 18 years, our third-generation State Farm agency has helped Alaskan families and businesses protect what matters most. We're proud to be one of Alaska's highest-reviewed agencies because we believe relationships come before transactions. We intentionally deliver personalized attention, stay active in our community, and strive to create remarkable experiences for every customer.

What You'll Do

• Welcome customers with warmth, professionalism, and empathy.
• Guide clients through billing, policy changes, claims, and everyday questions.
• Create an experience customers remember and recommend.
• Identify opportunities to better protect customers by connecting them with the right team member.

You'll Thrive Here If...

• You genuinely enjoy helping people.
• You communicate with kindness and confidence.
• You notice the details.
• You take ownership.
• You enjoy working on a close-knit team.

What We Offer

• Competitive pay with performance opportunities
• Paid licensing and ongoing training
• 401(k) with matching contributions
• Clear opportunities for professional growth
• A close-knit team that values curiosity, ownership, and community

Licensing and Training

As part of this role, you will need to study for and pass the Property and Casualty insurance exams and obtain your insurance license. Don't worry -- we've got you! We cover all costs for your exam fees, study materials, and licensing so you can focus on learning and building your career with us.

Why This Matters

Insurance is what we do. Relationships are who we are. If you want to build a career where your work genuinely improves people's lives, we'd love to hear from you.

Compensation $22.00 - $26.00 per hour

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.