Customer Experience Pro — Flexible Shifts & Benefits

Von Maur, Inc.; Cambridge (WI); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Merchandise discount

Comprehensive benefits

401(k)

No holiday hours

Promotion from within

Descripción de la vacante

Von Maur, Inc. is seeking a friendly Customer Service Counter Associate to help keep our store connected with information and support.

In a fast-paced department, you can impact several areas of our store services and contribute to a superior customer experience. You will greet customers, answer phone inquiries, open charge accounts, wrap purchases, assist with online orders, process deposits, maintain a clean counter, and work on-site during day, evening, and weekend shifts to support busy

Formación

• Greet customers warmly and provide excellent service.
• Answer multi-line telephone and direct customers to the appropriate area.
• Open customer charge accounts, accept payments, and answer questions.
• Prepare, box, and wrap purchases and online orders for shipment.
• Calculate cash work for the counter and deposits.
• Maintain a clean and organized department.
• Be available to work on-site for day, evening, and weekend shifts.

Responsabilidades

• Deliver friendly, efficient service at the counter and on the sales floor.
• Assist customers with checkout, returns, and account questions.
• Maintain accurate cash handling and banking procedures.
• Prepare items for pickup or shipment and ensure order accuracy.

Conocimientos

Customer service

Communication

Phone etiquette

Cash handling

Herramientas

POS system

Accounts management

Descripción del empleo

Von Maur, Inc. is seeking a friendly Customer Service Counter Associate to help keep our store connected with information and support.

In a fast-paced department, you can impact several areas of our store services and contribute to a superior customer experience. You will greet customers, answer phone inquiries, open charge accounts, wrap purchases, assist with online orders, process deposits, maintain a clean counter, and work on-site during day, evening, and weekend shifts to support busy