Customer Service Counter — Growth & Flexible Shifts

Von Maur, Inc.; Fall River (WI); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Zusammenfassung

Von Maur, Inc. is seeking a Customer Service Counter Associate to help keep the store connected as a reliable source for information and support. In this fast-paced department, you'll greet customers, handle inquiries, and ensure accurate service at the counter.

You'll manage on-site day, evening, and weekend shifts, assist with phone inquiries, process payments, wrap purchases, and maintain an organized department while delivering friendly, 1:1 service that supports overall store operations.

Qualifikationen

• Greet customers warmly and provide friendly assistance.
• Answer and direct calls on a multi-line telephone.
• Assist with charge accounts, including opening accounts and accepting payments.
• Prepare, box and wrap customer purchases and online orders for shipment.
• Maintain a clean and organized department.
• Be available to work on-site day, evening, and weekend shifts.

Aufgaben

• Own the customer experience with sincere greetings and gratitude.
• Assist customers or direct them to the appropriate area by phone.
• Process customer charge accounts and answer questions about payments.
• Prepare and package purchases and online orders for shipment.
• Manage cash work and prepare bank deposits as needed.
• Maintain a clean, organized department and work schedule.

Kenntnisse

Customer service

Cash handling

Phone etiquette

On-site availability

Jobbeschreibung

Von Maur, Inc. is seeking a Customer Service Counter Associate to help keep the store connected as a reliable source for information and support. In this fast-paced department, you'll greet customers, handle inquiries, and ensure accurate service at the counter.

You'll manage on-site day, evening, and weekend shifts, assist with phone inquiries, process payments, wrap purchases, and maintain an organized department while delivering friendly, 1:1 service that supports overall store operations.