Customer Service Counter Pro - Flexible Shifts & Benefits

Von Maur, Inc.; Janesville (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur, Inc. is seeking a Customer Service Counter Associate to keep the store connected as a reliable source for information and support.

In this fast-paced department, you'll have the opportunity to impact several areas of our store services. Responsibilities include greeting customers, answering the telephone, handling customer charge accounts, preparing and wrapping purchases, managing cash deposits, and keeping the counter neat.

Qualifications

• Experience in retail customer service.
• Ability to handle cash, payments, and bank deposits.
• Strong communication and friendly demeanor.
• Reliable, punctual team member.

Responsibilities

• Own the customer experience – greet customers sincerely, be friendly and thank every customer.
• Answer a multi-line telephone – assist customers or direct them to the appropriate area.
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions.
• Prepare, box, and wrap customer purchases and online orders for shipment.
• Calculate service counter and store cash work - prepare bank deposits.
• Maintain a clean and organized department.
• Be available to work on-site for day, evening, and weekend shifts.

Job description

Von Maur, Inc. is seeking a Customer Service Counter Associate to keep the store connected as a reliable source for information and support.

In this fast-paced department, you'll have the opportunity to impact several areas of our store services. Responsibilities include greeting customers, answering the telephone, handling customer charge accounts, preparing and wrapping purchases, managing cash deposits, and keeping the counter neat.