Customer Experience Counter Associate — Flexible Shifts & Growth

Von Maur, Inc.; Barneveld (WI); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous merchandise discount

Descrizione del lavoro

Von Maur is looking for a Customer Service Counter Associate to keep the store connected as a reliable information and support source. You will own the customer experience, greet customers, manage phone inquiries, and assist with charge accounts and payments.

The role involves preparing purchases for shipment, handling bank deposits, maintaining a clean department, and being available for day, evening, and weekend shifts on-site.

Competenze

• Experience providing customer service and greeting customers.
• Ability to handle cash deposits and basic teller tasks.
• Willingness to work in a retail environment and assist customers.

Mansioni

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Conoscenze

Customer service

Cash handling

Descrizione del lavoro

Von Maur is looking for a Customer Service Counter Associate to keep the store connected as a reliable information and support source. You will own the customer experience, greet customers, manage phone inquiries, and assist with charge accounts and payments.

The role involves preparing purchases for shipment, handling bank deposits, maintaining a clean department, and being available for day, evening, and weekend shifts on-site.