Customer Experience Pro — Auto Wash & Service

Harper Auto Wash; Alcoa (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision Insurance

401(k) Plan

Short/Long term disability

Life insurance

Paid holidays

Paid vacation

Paid sick time

Advancement opportunities

Work/Life balance

Job summary

Harper Auto Wash in Alcoa, TN is seeking Customer Experience Champions to deliver exceptional customer service, assist with car wash operations, and perform interior cleaning as part of a high-energy team.

This full-time position at the Alcoa location pays $14 per hour plus tips, with benefits like medical/dental/vision insurance, a 401(k) plan, disability coverage, and paid holidays and vacation. Advancement opportunities exist within a growing network.

Qualifications

• Provide friendly and enthusiastic customer service at all times.
• Act as the face of Harper Auto Wash by warmly greeting every customer with a smile.
• Communicate clearly using eye contact and exaggerated hand gestures when guiding customers.

Responsibilities

• Sell and explain the value of unlimited passes at paystations.
• Guide vehicles into the wash tunnel and prep cars for service.
• Clean interior and windows, apply tire shine, and assist with maintenance tasks.
• Ensure safety procedures and quality standards are met during shifts.

Skills

Customer service

Communication

Professionalism

Job description

Harper Auto Wash in Alcoa, TN is seeking Customer Experience Champions to deliver exceptional customer service, assist with car wash operations, and perform interior cleaning as part of a high-energy team.

This full-time position at the Alcoa location pays $14 per hour plus tips, with benefits like medical/dental/vision insurance, a 401(k) plan, disability coverage, and paid holidays and vacation. Advancement opportunities exist within a growing network.