Customer Experience Lead — Car Wash Excellence

Harper Auto Wash; Knoxville (TN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan

Short & Long Term Disability

Employer Paid Life Insurance

Paid Holidays

Paid Vacation

Paid Sick Time

Opportunities for Advancement

Healthy Work/Life Balance

Job summary

Harper Auto Wash in Knoxville is seeking Customer Experience Champions to be the face of the brand, delivering high-energy, customer-first service in a fast-paced car wash environment.

These full-time roles involve guiding customers, explaining services, and helping operate the wash with a focus on safety and efficiency. Compensation starts at $15–$16 per hour plus tips, with multiple benefits and advancement opportunities.

Qualifications

• Provide friendly and enthusiastic customer service at all times.
• Be the face of Harper Auto Wash by warmly greeting every customer.
• Communicate clearly with eye contact and expressive hand gestures when guiding customers.
• Assist customers by explaining procedures and answering questions professionally.

Responsibilities

• Greet customers warmly and provide cheerful service at all times.
• Explain the procedures and guide customers through the wash process.
• Safely assist customers by communicating clearly and ensuring proper placement.

Job description

Harper Auto Wash in Knoxville is seeking Customer Experience Champions to be the face of the brand, delivering high-energy, customer-first service in a fast-paced car wash environment.

These full-time roles involve guiding customers, explaining services, and helping operate the wash with a focus on safety and efficiency. Compensation starts at $15–$16 per hour plus tips, with multiple benefits and advancement opportunities.