Customer Experience & Order Specialist

Living Earth - Houston, TX; Conroe (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

Living Earth, a leading producer of soil blends and mulch, seeks a Customer Service Representative to deliver exceptional customer experiences in person, by phone, email, and text. The CSR processes orders, handles payments, supports dispatch and scale operations, and maintains accurate documentation while following safety and cash-handling procedures.

The role requires strong communication, attention to detail, and a can-do attitude, with opportunities to assist marketing initiatives and grow

Qualifications

• Prior customer service, retail, or administrative experience preferred.
• (or) Strong communication skills and a customer-focused approach.

Responsibilities

• Process customer orders accurately in the system.

Skills

Customer service

Communication

Team collaboration

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Job description

Living Earth, a leading producer of soil blends and mulch, seeks a Customer Service Representative to deliver exceptional customer experiences in person, by phone, email, and text. The CSR processes orders, handles payments, supports dispatch and scale operations, and maintains accurate documentation while following safety and cash-handling procedures.

The role requires strong communication, attention to detail, and a can-do attitude, with opportunities to assist marketing initiatives and grow