Customer Experience & Operations Specialist

Caliber Car Wash; Alpharetta (GA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401K with Company Match

Vacation Paid Time Off

On-Demand Pay

Employee Assistance Program

Life Insurance

Job summary

Caliber Car Wash in Alpharetta, GA is hiring a Site Experience Attendant to deliver outstanding customer experiences across sales, tunnel operations and site maintenance.

You will rotate through areas, help grow the Limitless Wash Club, and join a team committed to safety, teamwork and continuous training. The role emphasizes friendly service, reliability, and the ability to work outdoors in varying weather.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service, retail, hospitality, or sales experience preferred.
• Excellent communication and interpersonal skills.
• Positive attitude with a passion for serving customers.
• Comfortable recommending memberships and additional services.
• Ability to work both independently and as part of a team.
• Strong attention to safety and operational procedures.
• Dependable with excellent attendance and punctuality.

Responsibilities

• Welcome every customer with enthusiasm and professionalism.
• Educate customers on wash packages, Limitless Wash Club memberships, and promotions.
• Recommend products and services based on customer needs.
• Process transactions accurately and efficiently.
• Resolve customer questions and concerns while delivering exceptional service.
• Consistently contribute to membership growth goals.
• Maintain a positive, energetic presence throughout each shift.

Skills

Customer service

Communication

Sales

Teamwork

Cash handling

Outdoor work

Safety awareness

Attendance

Education

High school diploma or equivalent

Tools

POS system

Job description

Caliber Car Wash in Alpharetta, GA is hiring a Site Experience Attendant to deliver outstanding customer experiences across sales, tunnel operations and site maintenance.

You will rotate through areas, help grow the Limitless Wash Club, and join a team committed to safety, teamwork and continuous training. The role emphasizes friendly service, reliability, and the ability to work outdoors in varying weather.