Customer Experience & Operations Lead - Flexible Scheduling

Meijer Great Lakes; Anderson (IN); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Parental leave

Education assistance

Team member discount

Advancement programs

Job summary

Meijer Great Lakes is seeking a dedicated team member to enhance the shopping experience and support daily store operations. You will engage customers at checkout, lead peers in daily tasks, and help coach teammates toward service and sales goals.

Join a family-centered company that values diversity and development, offering weekly pay, scheduling flexibility, and opportunities for career advancement within the store.

Qualifications

• Passion for customer service and engaging with customers.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication skills.
• Retail or customer service experience preferred.
• Creative thinking and problem-solving abilities.
• Ability to influence others and build rapport.

Responsibilities

• Engage customers to provide the best shopping experience, including checkout.
• Communicate with team members and assign daily tasks.
• Mentor and coach teammates to meet service and sales goals.
• Assist in training new teammates and cross-training high-potential talent.
• Prepare department schedules with leadership to improve engagement and store performance.
• Ensure product freshness by monitoring rotation and dating policies.

Skills

Customer service

Communication

Teamwork

Leadership

Coaching

Job description

Meijer Great Lakes is seeking a dedicated team member to enhance the shopping experience and support daily store operations. You will engage customers at checkout, lead peers in daily tasks, and help coach teammates toward service and sales goals.

Join a family-centered company that values diversity and development, offering weekly pay, scheduling flexibility, and opportunities for career advancement within the store.