Customer-Focused Retail & Merchandising Associate

The TJX Companies, Inc.; Dover (DE); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health insurance

Paid holidays

Life insurance

Job summary

The TJX Companies, Inc. HomeGoods Dover store is looking for a Store Associate to deliver a superior customer experience, maintain an organized store, and support various tasks across departments.

You will engage customers, promote loyalty programs, and uphold store standards while complying with safety and loss prevention policies. This role offers flexibility and teamwork in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodations.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Ring up purchases/returns accurately and follow operating procedures.
• Promote credit and loyalty programs.
• Follow merchandising procedures and stock merchandise for the sales floor.
• Support store recovery and maintain cleanliness and safety.
• Assist in other areas as needed to support the business.

Skills

Customer service

Flexibility

Communication

Attention to detail

Multitasking

Teamwork

Job description

The TJX Companies, Inc. HomeGoods Dover store is looking for a Store Associate to deliver a superior customer experience, maintain an organized store, and support various tasks across departments.

You will engage customers, promote loyalty programs, and uphold store standards while complying with safety and loss prevention policies. This role offers flexibility and teamwork in a fast-paced retail environment.