Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Denver (CO); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare benefits

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a Frontline Associate for its HomeGoods store in Denver. You will deliver a highly satisfying customer experience by engaging with shoppers, maintaining a clean store, and supporting loss prevention and operations.

The role may involve cross-training across departments to assist the business as needed. Ideal candidates have strong customer service skills, adaptability, and the ability to multi-task in a fast-paced retail environment.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day; maintains cleanliness and recoveries on the sales floor.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Job description

The TJX Companies, Inc. is seeking a Frontline Associate for its HomeGoods store in Denver. You will deliver a highly satisfying customer experience by engaging with shoppers, maintaining a clean store, and supporting loss prevention and operations.

The role may involve cross-training across departments to assist the business as needed. Ideal candidates have strong customer service skills, adaptability, and the ability to multi-task in a fast-paced retail environment.